We are proud to offer candidates an empowered workplace where everyone has the freedom to take guest-friendly, business-sensitive actions to ensure our guests are 100% satisfied.
Our associates have the right and duty to be involved and engaged to provide feedback, to influence decision-making and to help our hotel operations continuously improve. We are proud of our low turnover and retention rate. As a growing company, our associates can take advantage of new opportunities that open up. We feel that in any business, it's the people that work there that make the difference. So if you are ready for an expanding and caring business environment and want to take great strides in your personal growth, we are the family you are looking for. Simply put, it means that it feels a bit different to work for Fairbrook Hotels.
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The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owners satisfaction.
The Bartender’s primary job is to mix, garnish and serve beverages and food to customers.
The Breakfast Cook is responsible for preparing and serving food and meals in accordance with planned menus, recipes, establishing portion control procedures, and establishing cleanliness standards. The Cook will also assist with proper storage of foods, maintaining clean and safe work areas, and ensuring that equipment and supplies are properly maintained and arranged.
The Breakfast Attendant's responsibilities include setting up and clearing the meal service, ensuring that the buffet remains fully-stocked at all times, and communicating customers' drinks orders, as needed. You should also be able to address customers' queries and complaints in a timely manner.
To be successful as a Breakfast Attendant, you should liaise with staff in other sections to ensure that customers' needs are met. Ultimately, a top-notch Breakfast Attendant will be able to advise customers on food choices that align with their dietary requirements and personal preferences.
The Chief Engineer oversees maintenance of the property grounds, building facilities and all guest rooms. The Chief engineer is also responsible for daily cleaning and upkeep, preventative maintenance, general repair, special projects, and communicating larger maintenance needs to the General Manager.
The hotel Director of Sales is responsible for bringing new business to the establishment.
The Food & Beverage Manager is responsible for leading the food and beverage service staff. Responsible for ensuring the highest level of member service by overseeing all aspects of service and service staff during operating hours, while working in a clean and safe environment, and meeting all financial goals for sales and expenses.
The Front Desk Agent acts as the face of the hotel and represents the hotel to the guest throughout all stages of the guest’s stay. They provide the guests with the first impression of the hotel as well as the final goodbye upon departure. Front Desk Agents have responsibilities that range from checking the guests in/out, reporting any problems/needs to maintenance, making reservations and collecting payment.
The Front Desk Supervisor assists the Front Desk Management with overseeing all Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. Supervise front desk/ Bell staff and assist with greeting guests, checking guests in and out, handling guest requests and complaints, and handling group check-ins.
The Front Office Manager is responsible for supervising the support staff, managing all front-end duties, and providing excellent customer service to our guests. As the first face our visitors see when they enter our establishment, you must be friendly, informative, and welcoming to visitors, able to handle questions, complaints, reservations, and bookkeeping.
The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. They should be an ambassador for the brand and the hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximize operations and guest satisfaction. Works very closely with the hotel owners and other stakeholders.
Responsible for managing the Hotel’s management team and overall hotel targets to deliver an excellent guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures.
A housekeeper is responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues.
The Housekeeping Inspector is responsible for the supervision of the cleaning of hotel guest rooms according to company standards by providing the highest level of quality, cleanliness, general maintenance, and service for hotel guests.
The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. Responsible for staffing, scheduling, training and developing hourly staff.
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
A Laundry Attendant is responsible for providing a constant supply of clean linens for the entire hotel.
A maintenance person responds to requests for repairs to the inside or outside of the building. They change light bulbs and fix faucets, but they may also do more complex tasks such as maintaining heating and air conditioning units or landscaping the grounds.
The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day.
A hotel sales coordinator assists clients in booking hotel meeting and event spaces, supporting the efforts of the team within his department as well as providing services directly to the client. The coordinator also works with various hotel departments, as well as with outside vendors, to ensure that groups and meetings run smoothly.
The hotel Shuttle Driver is a seasoned driver holding the proper driver’s license. They are tasked to operate these shuttles to transfer hotel guests between airports and hotels or between either to major drop-off points in the city.